Dear erWin Customer,

In order to comply with the EU General Data Protection Regulation (EU GDPR), on 16 May 2021 your user data will be split into separate accounts for erWin VW, AUDI, SEAT, SKODA, Bentley and Lamborghini.

During the time between 16.05.2021 and 16.05.2021 between 05:00:00 and 10:20:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

please accept our apologies for the inconvenience.

erWin Audi
We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Otherwise we only use additional convenience cookies. If you do not agree, you can set your cookie preferences.

Your cookie settings for this website
We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Select your personal preference here:

Required cookies help to make a website usable by enabling the basic functions, such as site navigation and access to secure areas of the website. The website cannot function correctly without these cookies.

These cookies are used in order to allow website functions which make facilitate the most convenient possible use, tailored to your interests. Furthermore, the analysis of user behaviour also helps us to continuously improve the quality of our website.

Start standardised navigation

Applications, forms and certification

Customer number

Offboard Diagnostic Information System Service, ordering workshop equipment, VAS diagnostic tester

In order to access certain systems of Volkswagen AG as well as when ordering certain items, each partnership business and each independent market operator must be registered in the Volkswagen AG partner directory.The reference for this entry is what is referred to as the customer number.

Online in erWin

GeKo access

Safety-related functions for diagnostics

A GeKo user licence is required in order to use online services in connection with the diagnostic software provided by Volkswagen, which enables you to program immobiliser components (e.g instrument cluster, engine control unit), keys and component protection (e.g. air conditioning unit, navigation system etc.) to the vehicle.

Info + link

Dealer portal

Offboard Diagnostic Information System Service, Global User ID, access to safety-related functions by means of an EU hardware certificate

For the utilisation of the Offboard Diagnostic Information System Service diagnostic software as well as for GeKo user rights, every employee in your business needs what is referred to as a Global-UserID.Your responsible importer of the Administrator of your business must create user profiles for the relevant employees for the OrgID of your business in the dealer portal of Audi AG.

Info + link


Do you want to become an Audi partner? If so, read through the information on the pages below to find out about the relevant certification processes

The AUDI AG quality standards.