During the time between 18.06.2023 and 18.06.2023 between 05:00:00 and 09:20:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

Release WS 30.1 is live – you will find version information in: System updates.

erWin Audi
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Group Retail Portal (GRP)

For use of ODIS (Offboard Diagnostic Information System) service diagnostics software, for SFD rights and for FAZIT/GeKo user rights (security and component protection), every employee of your business, who is a user, needs what is referred to as a Global UserID/Group User ID. For this purpose, you must request a working context via the erWin Portal. Your importer creates the working context and then issues it to you. Your employees then register on the Volkswagen AG Group Retail Portal where they also request the working context of your business previously issued to you. If the request is correct, your administrator (importer) then approves the request. With that, the necessary login (GRP credentials) for use of ODIS is available.
The Group Retail Portal can be accessed on the internet at https://grp.volkswagenag.com/.

The replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. Please note that newly accepted independent partners will receive login details for both the Group Retail Portal and the dealer portal. Currently, you can only log in within the ODIS diagnostics software using the login details for the dealer portal. Please contact the importer responsible for your market with any further questions.