In the period from 07.10.2023 to 08.10.2023 from 19:00:00 to 04:00:00 (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

During the time between 27.09.2023 and 27.09.2023 between 17:00:00 and 19:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

Important information: Changeover of the user login for ODIS Service to the Group Retail Portal

erWin Audi
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Support – Manufacturer diagnostics

You have questions or want to make suggestions about the Audi erWin webshop or one of its numerous tools. Our support will be happy to help you.
Please understand that we can only deal with enquiries in German or English.
When submitting enquiries, give the chassis number of the car or the model, model year, engine code letter and gearbox code letter. This information will help us to answer your questions about vehicle-specific documents without delay.
Please use the form below for this purpose.

Please complete the form.

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Support queries must be written in German or English.