In the period from 07.10.2023 to 08.10.2023 from 19:00:00 to 04:00:00 (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

During the time between 27.09.2023 and 27.09.2023 between 17:00:00 and 19:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

Important information: Changeover of the user login for ODIS Service to the Group Retail Portal

erWin Audi
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System requirements

System requirements for repair and service information

  • PDF reader (e.g. Adobe Acrobat Reader)
  • Operating system: Windows 10 or later is recommended (Please note that ODIS has other system requirements)
  • Web browser: Microsoft Edge, Mozilla Firefox (with other browsers some of the functions used cannot be used or can only be used with limitations)

The Offboard Diagnostic Information System software is the programme that provides you with an interface that complies with SAE J2534 (diagnostic interface). This software makes it possible to diagnose all Volkswagen, Audi, Skoda, Seat/Cupra, Bentley and Lamborghini vehicles.

Furthermore, when performing diagnostic work on vehicles, you have access to the following information:

  • Vehicle data
  • Workshop manuals
  • Current flow diagrams
  • Field measures
  • Technical product information

This information is only available within the diagnostic software whilst a diagnostic session is ongoing.

System requirements for the Offboard Diagnostic Information System diagnostic software

To operate the Offboard Diagnostic Information System Service diagnostic software, the following requirements must be met:

  • Operating system:Microsoft® Windows 10 (64 Bit) with Microsoft Edge, Mozilla Firefox
  • CPU: at least 1 Ghz, recommended: 2 GHz dual core processor
  • RAM: at least 2 GB, recommended: 4 GB + activated virtual memory
  • Hard drive: at least 15 GB free memory (per brand approx. 4 GB basic + 1 GB per language installed) in NTFS file system
  • Graphics: at least 800 x 600, recommended: 1024 x 768
  • Miscellaneous:
    • one free USB port for the diagnostic interface
    • Online connection
    • Libraries (DLL) for Microsoft Visual Studio 2010

The following VAS diagnostic interfaces are supported:

  • VAS 6154 (Wi-Fi compatible) (Windows 10)
  • VAS 6154A (Wi-Fi, LAN, USB compatible) (Windows 10)

Other SAE J2534-compliant diagnostic interfaces are also supported by the Offboard Diagnostic Information System in addition to the specified VAS diagnostic interfaces. To commission the system, the relevant box must be connected to the diagnostic tester via USB port and the relevant driver software must be installed. Administrator rights may be required to install the software.

Text 'SystemrequirementsOdis' (EN) missing  

Password security

Password regulation in the Volkswagen Group has been adapted and is valid for all applications such as Offboard Diagnostic Information System and GeKo.

Please note that the replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. The procedure for changing your password will differ depending on when your Global User ID was generated.

Proceed as follows to be able to change your password every 90 days:

  • If your access was generated before 25.03.2022, the password will need to be changed using the dealer portal. Use this link to log in:

  • If your access was generated after 25.03.2022, there is no way to log on to the dealer portal directly. You access the dealer portal via the respective application tile on the Group Retail Portal. To do so, your Group Retail Portal access must be linked to the dealer portal access. If this is not the case, you can do this on the Group Retail Portal using the "Link user account" function. Please contact the importer responsible for your market with any further questions. Use this link to log in: